Terms of Service

Last Updated: July 30, 2025

Welcome to Our Website

By using our website and services, you agree to these terms. We've written them in plain English to make everything clear and fair for everyone.

1. OUR SERVICES

What We Do

We're your local landscaping experts, offering:

Residential & Commercial Landscaping - Custom designs for any property

Monthly Maintenance Programs - Keep your landscape looking perfect year-round

Installation Services - From plants to patios, we handle it all

Free Estimates - No obligation consultations for all projects

How We Work

All work follows industry best practices and local regulations

We provide written estimates for every project

Changes to original plans require written approval

We're licensed, insured, and committed to quality

2. GETTING STARTED

Free Estimates

Completely free, no hidden fees

Valid for 30 days

Include detailed scope and pricing

No pressure, just honest advice

Booking Services

Signed agreement required before work begins

Deposit may be required for larger projects

We'll provide clear timeline expectations

All details confirmed in writing

3. PRICING & PAYMENT

Our Fair Pricing Structure

Small Jobs (Under $1,000): Payment due when complete

Medium Projects ($1,000-$5,000): 50% to start, balance when finished

Large Projects (Over $5,000): Small deposit to begin, progress payments, final payment at completion

Payment Options

Cash, check, or major credit cards accepted

Online payment options available

Flexible payment plans for larger projects

No surprise fees or hidden costs

4. WHAT WE NEED FROM YOU

Before We Start

Access: Clear path to work areas

Markings: Help us identify sprinklers, utilities, special features

Pets & Kids: Keep them safe and away from active work zones

Communication: Let us know about any concerns or special requests

During the Project

We'll keep disruption to a minimum

Daily cleanup of work areas

Regular updates on progress

Immediate notification of any issues

5. OUR QUALITY GUARANTEE

How to Maintain Your Warranty

Follow our care instructions

Keep plants properly watered

Report any issues promptly

Allow us to inspect and repair when needed

What's Not Covered

Damage from storms or extreme weather

Problems from improper care or maintenance

Vandalism or accidental damage

Normal wear and seasonal changes

6. MAINTENANCE SERVICES

Monthly Care Programs

Customized to your property's needs

Seasonal adjustments included

Weather delays handled professionally

30-day notice required for changes

What to Expect

Consistent, reliable service

Same professional team when possible

Detailed service reports

Proactive communication about your landscape's health

7. WEATHER & SCHEDULING

Mother Nature Rules

Safety comes first - we don't work in dangerous conditions

Weather delays are rescheduled as soon as possible

Seasonal work scheduled appropriately

We'll always communicate any changes

8. PROTECTING EVERYONE

Our Insurance

Full liability coverage

Worker's compensation for all employees

Bonded and licensed professionals

Certificates available upon request

Your Property

We take photos before starting work

Existing damage documented

Utilities marked before digging

Your satisfaction is our priority

Limitations

We're responsible for our work, not pre-existing issues

Underground utilities must be properly marked

We can't control weather or soil conditions

Our liability is limited to the value of services provided

9. CANCELLATION POLICY

After work begins: You pay for materials ordered and work completed

Maintenance contracts: 30 days written notice required

If We Need to Cancel

Unsafe working conditions

Non-payment of agreed amounts

Violation of our service terms

We'll provide reasonable notice when possible

10. PRIVACY & YOUR INFORMATION

What We Collect

Contact information for service delivery

Property details for accurate estimates

Payment information (securely processed)

Service history to improve our care

How We Use It

Providing and improving our services

Communicating about your projects

Processing payments securely

Marketing (only with your permission)

We Don't

Sell your information to others

Share details without permission

Use your data inappropriately

Store payment information unnecessarily

11. WEBSITE TERMS

Using Our Site

Browse freely and get information

Request estimates and contact us

Access care tips and resources

Connect with us on social media

Please Don't

Use our content without permission

Attempt to hack or disrupt our site

Post inappropriate content

Misrepresent yourself or your needs

12. RESOLVING ISSUES

We Want You Happy

Contact us immediately with any concerns

We'll work together to find solutions

Most issues can be resolved quickly

Your satisfaction is our reputation

If We Can't Agree

We prefer friendly discussion first

Mediation available for larger disputes

Local laws govern our agreement

We'll handle everything professionally

13. ENVIRONMENTAL RESPONSIBILITY

Our Commitment

Sustainable landscaping practices

Native plant recommendations

Water-efficient irrigation systems

Environmentally safe products when possible

Chemical Applications

Only when necessary and beneficial

Applied by licensed professionals

Full disclosure of any treatments

Pet and child safety prioritized

14. CHANGES TO THESE TERMS

Keeping Things Current

We may update these terms occasionally

Changes posted on our website

Existing contracts not affected

We'll notify you of significant changes

These terms are governed by local laws

If part of this agreement isn't valid, the rest still applies

This agreement covers our entire relationship

Changes must be agreed to in writing

Thank you for choosing us for your landscaping needs. We look forward to transforming your outdoor space!